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My story is very similar to others I've read here. Due to a divorce settlement I had to cash out a retirement account early and took a $12,000 tax penalty. with the economy being what it was I didn't have the funds to pay that amount and after hearing the Wall & Associates (W&A) radio ad numerous times I decided to give them a call. I drove nearly 2 hours for the initial meeting accompanied by all my financial data to see if I qualified for their program.

The representative heard my case and looked over my finances and told me my situation was why they are in business. He said my case would be a slam/dunk and only take a few months. He rattled off a list of accreditation their company had, and one being a positive rating from the Better Business Bureau. The fee would be $1500 to start and $350/month debited monthly from my account until the case was resolved. My debt was a little over $12,000 and he said they could get that reduced to about $2500. I signed up for the program and went home thinking this thing hanging over my head was finally being worked out!

I had all the documents they had asked for collected, copied and mailed to them within a couple weeks. Then I didn't hear anything. I called and was told the case was being processed and would take some time. I called weekly for updates as the monthly fee was a pretty big nut for me during that time. I was very persistent with my calls and each time was given similar answers, these things take time. I was also noticing I rarely talked with the same person twice and that bothered me.

When I let them know I was becoming concerned with the lack of progress, they said they needed additional documents and gave me a list. They were the same documents I had already copied and sent, they claimed they didn't have them. I did the procedure again and this time sent them by certified mail. More calls, more delays followed. When they asked for the documents a third time I asked them what kind of attorney firm they were running? They stated they needed updated copies of the documents, that the IRS requires it.

I waited a couple more weeks and called again, and this time I was even more persistent, at this point I was suspecting a scam and was becoming angry. I spent 20 minutes on the phone explaining my concerns, and debunked each one of their explanations for the delay. They finally advised me that I had too many assets and that the IRS probably wouldn't reduce the amount I owed. The whole point of joining their program was to reduce the amount I owed to one that was affordable without having to sell off things I use daily.

I think I was about 6 months in at this point and had spent about $3500 for their "service". I immediately told them their services were no longer needed and closed the account their fee was automatically being drawn from. I'd have been much better off putting that $3500 toward the debt I owed the IRS, it was money thrown away for nothing.

It really upset me that W&A would take advantage of people already down on their luck, this is the worst kind of scam in my opinion. Remember I mentioned the Better Business Bureau? Well that positive rating proved to be false!! When I did some digging (which I should have done first) I found numerous complaints like the ones filed here and none that were positive. Stay clear of Wall & Associates, they'll do nothing but suck more of your precious funds away from you!!!


On August 11, 2015, Complainant Wall & Associates, Inc. (“Wall”) submitted a complaint in accordance with the Legitimacy Verification Program (“LVP”). The complaint alleged that three posts dated February 15, 2015 (Post ID 595426), March 26, 2015 (Post ID 613434) and March 28, 2015 (Post ID 614340) (the “Posts”) contained statements in violation of section 2 of Pissed Consumer's Terms of Use. The Posts' authors were offered an opportunity to respond to the complaint, as provided in LVP Rule 9, but failed to so respond. The materials submitted by the parties constitute the LVP Record.

Having considered the LVP Record, the Third Party Neutral finds and holds as follows:

With respect to Post ID 595426 dated February 15, 2015, Wall has not submitted evidence that makes it more likely than not the Post violates Pissed Consumer's Terms of Use. No change to the Post found at http://wall-and-associates.pissedconsumer.com/wall-associates-are-leeches-201502****5426.html should be made.

With respect to Post ID 613434, Wall has not submitted evidence that makes it more likely than not the Post violates Pissed Consumer's Terms of Use. No change to the Post found at http://wall-and-associates.pissedconsumer.com/wall-the-of-the-earth-201503****3434.html should be made.

With respect to Post ID 614340, Wall has submitted evidence that makes it more likely than not that a portion of the Post violates Pissed Consumer's Terms of Use. The following language contained within the Post found at http://wall-and-associates.pissedconsumer.com/do-not-trust-them-201503****4340.html should be redacted in accordance with the LVP rules: “Wall and Associates, Inc. is like a ghost company. Try to find their corporate office, try to find their owner Ken Wall, try to find one of their actual offices, try to find the CEO, try to locate anything about this company is impossible.”

The remaining language should remain as part of the post.

Date: October 27, 2015

Reason of review: Problems with payment.

Wall And Associates Cons: Did not perform as agreed, Money pit, Leeches.

Location: Dutchess County, New York

Reply by Wall And Associates

Wall & Associates, Inc. is one of the largest tax representation firms in the country. We serve taxpayers in all 50 states and no matter what the nature of your tax controversy - we have a solution.

We are committed to customer satisfaction and helping our clients put their tax problems behind them.

Unfortunately, our office is unable to identify the individual responsible for this comment as a client of our office. Our goal is to address all concerns regarding our office in a timely and responsible manner. If you are a former or current client of Wall & Associates, Inc. and have questions about your case, we encourage you to reach out to our office at 800-989-5911 so that we may address your concerns directly and quickly.

To find out a little bit more about Wall & Associates, Inc. and to see what solutions we offer we encourage you to check us out at:

If you are curious to see some of our recent success stories and see the power that Wall & Associates, Inc. can leverage in resolving your tax controversy we encourage you to check out our blog at:

Remember, tax problems are serious business and it pays to have someone knowledgeable and competent on your side. Wall & Associates, Inc. has over 30 years of experience in addressing all manner of tax controversies. By leveraging the power of our experienced staff, you can rest assured that you are in safe caring hands and you don’t have to face the IRS alone.

The Wall & Associates, Inc. Management Team

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Please take notice that Wall & Associates, Inc. has initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program.

To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@***.com requesting a copy.

You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.p


df) must be submitted to lvp@***.com within 20 days of the date this Notice was posted. Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.

All Legitimacy Verification Program disputes are decided by an independent attorney who is not employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program.

Pissed Consumer WILL NOT reveal your identify or email address to Wall & Associates, Inc. without your express consent or pursuant to a subpoena or court order.

For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found at http://www.pissedconsumer.com/static/legitimacy-verification-programrules- and-conditions.html. LVP ID: 15-k0012.


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