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Objective review

Rip off scam, steal your money and cant do even the simplest things. Shizters

User's recommendation: No go.

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#1972449

I am a representative of Wall & Associates, Inc. Thanks for reaching out and letting us know about your experience.

We take all complaints seriously and use them as a learning tool to better improve our services.

Upon review of our records, it appears we were able to work out your concerns with you directly, and we look forward to continuing to assist you with your tax matter. Should you have any questions, concerns, or otherwise need to speak to a manager, please give our office a call at (800) 989-****.

ID
#2314692 Review #2314692 is a subjective opinion of poster.
Cons
  • Money pit
  • Refuse to refund payment
  • Fake positive reviews
Loss
$5000
Preferred solution
Full refund

My issues were solved timely.

This letter is a recommendation for the services you have provided me over the last few years in resolving my tax issues. My issues were solved in a timely manner and I was informed on anything that was done before it was done with my case. I would also like to give a special thanks to Cynthia and her team for going above and beyond to handle my case. I was always kept in the loop of how my case was being handled and all my questions were answered in a timely fashion. With that being said, I would recommend Wall and Associates to handle your tax issues.
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Testimonial
ID
#1755880 Review #1755880 is a subjective opinion of poster.
Service
Wall And Associates Taxi Service

Burden they took from my shoulders.

To whom it may concern, This letter is to inform whoever needs this of the qualify of service I have received from Mr. James Centner & Wall & Associates. All of the problem I got myself into were handled in a very prompt & business like manner. Mr. Centner handled all correspondence between the IRS and myself. I would highly recommend Mr. Centner and Wall & Associates if for some reason you have a tax problem. I have sent this letter because of the results and service from Mr. Centner and the burden he took from my shoulders. I have nothing but positive things to say about Mr. Centner & Wall & Associates. Regards.
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Testimonial
ID
#1754932 Review #1754932 is a subjective opinion of poster.
Service
Wall And Associates Taxi Service

I would recommend your Company.

I would recommend your company to anyone who needs help. An excellent job was well done for me. Returned my phone calls at all times explained everything to me very well pleased Thank you so much I am very sorry it took awhile to write this note I had a lot of family matters to get straighten out. Thank you Very Much K*** C****
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Testimonial
ID
#1673625 Review #1673625 is a subjective opinion of poster.
Service
Wall And Associates Customer Care
Reason of review
Good customer service

I can’t thank you enough.

Dear Wall & Associates, I would like to thank Wall & Associates for getting my tax debt down from over $45,000 to $1. I can’t thank you enough and God Bless you! Sincerely, Yours Thanks!
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Testimonial
ID
#1646007 Review #1646007 is a subjective opinion of poster.
Service
Wall And Associates Taxi Service
Reason of review
Good quality
New Reviewer

Brilliant job by Joy Blankenship

Excellent job done by Joy Blankenship . In 2014 I had significant business losses, but IRS rejected to except my tax return and requested $32k+ in additional taxes. I paid thousands $$ to so called "tax specialists" from H&R, Fiducial and others. Nothing happened. Unpaid Tax Balance grown to $46k. In 2019 IRS placed liens against my property and began garnishment. At this time I was recommended to get help from Joy Blankenship . She is smart, professional and what is most important knowledgeable. She took my case to IRS in April and three months later IRS removed liens and sent me a refund for garnished money. Problem solved. Brilliant job. Thanks to Joy Blankenship. I would definitely recommend her service to a friend! Vlad R
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ID
#1638088 Review #1638088 is a subjective opinion of poster.
Pros
  • Quickly resolve my case with irs
New Reviewer

Great

all problems solved, no complaints thank you
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Testimonial
ID
#1631009 Review #1631009 is a subjective opinion of poster.
Location
Chicago Heights, Illinois
Service
Wall And Associates Tax Resolution

Thank You for Your Undying Support.

Dear Della, I want to thank you for your undying support through these very tiring two years of dealing together with the IRS. My case was complex and I had worked on it for several years before coming to Wall and Associates. If it had not been for your dedication, your extensive knowledge and your caring, I don’t think this matter would have been resolved. Your understanding, your patience, your kindness, your attention to detail, all made the process bearable. I will forever be grateful for holding my hand and walking me through this gruesome process. Please feel free to give my contact information to anyone who asks you for a referral. I am happy to speak about your professionalism and empathy in dealing with my case. Much success and infinite blessings to you always. With immense gratitude, A. D.
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Testimonial
ID
#1601033 Review #1601033 is a subjective opinion of poster.
Service
Wall And Associates Customer Care
Reason of review
Good customer service

THANK YOU, THANK YOU, THANK YOU

To whom it may concern, I would like to thank Wall and Associates and the members of my team for all the hard work and dedication. I would like to give a special thanks to KELLY and EDRIS Hawks for their patience. I could not have done this without the expertise and knowledge that the firm has. This has been a long hard journey and I can’t say it enough THANK YOU, THANK YOU, THANK YOU
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Testimonial
ID
#1592986 Review #1592986 is a subjective opinion of poster.
Service
Wall And Associates Customer Care
Reason of review
Good customer service

They Gave Me My Life Back

To Whom it may concern, Just a note to tell you how much you helped me get my life back. My back was against the wall. I was unable to work and provide for my family, due to an unfortunate situation that was out of my control. When I went to Wall & Associates they gave me the advice and help I needed. If it were not for the help of Wall & Associates I did not know if I was ever going to get my life back. Everything worked in my favor, and to them I am forever grateful. Thank you Wall & Associates. Sincerely, M**** R***
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Testimonial
ID
#1568190 Review #1568190 is a subjective opinion of poster.
Reason of review
Good quality
New Reviewer

Unpaid Taxes

Excellent company to do business with. They stayed on top of my case and updated me as needed. I owed the state $80,000 and they got me a Offer-In-Compromise for $8900 paying $150 a month until paid off. Would definitely recommend them to anyone having federal or state tax issues. They removed a big burden off our shoulders.
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ID
#1567056 Review #1567056 is a subjective opinion of poster.
Location
Akron, Ohio
Service
Wall And Associates Tax Resolution
Pros
  • Saved me over 70000 dollars
  • Worked hard to resolve my case with the irs
  • Service and trustworthiness
Reason of review
Good customer service
New Reviewer

Best all the way

t take about 2 year but we went from 30k and settle for just 100 still save me a lot of money. Highly highly recommended. Just ask for Mandy. She will work with you. It just need some time. You will save a ton of moneys.
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ID
#1521401 Review #1521401 is a subjective opinion of poster.
Location
Richmond, Virginia
Service
Wall And Associates Tax Resolution
Pros
  • Worked hard to resolve my case with the irs
Reason of review
well done
New Reviewer

Great experience ... great service!

I have had two experiences using the services of Wall & Associates for assistance and support in dealing with the IRS. My first tax situation was for settling back taxes which had accumulated due to business issues, and which related to unfiled tax returns for several years. The IRS had calculated the total owed as over $90,000 with penalties and interest. I had tried to access assistance from another firm for help in settling the matter prior to finding Wall & Associates. I made no progress with that other firm after paying them a significant flat fee up front. Rather unnerved, exasperated and fearful of the unknown ahead, I began searching for another option and found Wall & Associates. They initiated action right away on my behalf. Jessica Smith of Wall & Associates was assigned to my case and she worked very diligently for close to two years - then finally reached an agreeable compromise with the IRS on my behalf. I was very glad that Wall & Associates had worked with me on a flat fee up front basis, as my total fee from them may have been much higher if they had been charging me on an hourly basis. Jessica Smith got the disputed amount settled with the IRS as an “Offer in Compromise” for approximately $17,000. It probably could have been settled for much less, except that I had accumulated a balance in a 401k by then, and because of this the IRS refused to go any lower on the settlement amount. I feel that Jessica Smith of Wall & Associates did a great job in getting me all the way through the “Offer in Compromise”! She knows the system, she knows the paperwork, she knows how to handle IRS personnel, and she knew how best to handle me when I was at a time of great distress. Jessica is quite easy to work with, being friendly and personable. I had good confidence in Jessica throughout the process that things would turn out ok, and they did. Since the time of my “Offer in Compromise” settlement I have been successfully and timely doing my own tax returns using Turbo Tax software. At completion of my tax return each year, Turbo Tax software always offers the option of obtaining a “Tax Audit Defense” Certificate for a small fee (less than $100). This is essentially the purchase of their support offering and their assistance in case of a tax audit. I have always opted in – just for extra security as something of an “insurance” policy, as I am still jittery about the IRS. I did this even though I never really knew what services Tax Audit Defense would provide for me in the event of a tax audit. Then my second tax situation occurred. I was notified around Thanksgiving 2018 that my 2016 tax return had been pulled for an audit by the IRS. The first thing I did was contact Tax Audit Defense (the Turbo Tax program) and alert them of the tax audit. They “sprung” into action immediately, asked for a copy of my IRS notice letter, and then essentially proceeded to tell me I had no choice but to do everything and provide everything exactly as the IRS had asked for it – some help that was! To add insult to injury, they pressured me via email frequently to demand, and seemingly add threats to my life that I must hurry up and get information submitted or I would suffer penalties from them!!! I felt like I got absolutely no help at all from Tax Audit Defense and received no value add in exchange for the monies I had paid then over the past 10 years. I was very frustrated and felt very let down by Tax Audit Defense. The very next thing I did was call Jessica Smith of Wall & Associates, told her my situation, and asked her if she would “rescue” me again. She once again took me and my tax audit case on, for a very fair and reasonable fee. She immediately took REAL action, contacted the IRS on my behalf and skillfully began guiding me along a success path of developing an appropriate document package, that as it would turn out, got me through the upcoming tax audit with my pain and distress quite minimized. Jessica told me that my tax audit had been a “random” audit, and that my return had not been selected because of an observed deficiency in the return itself. With Jessica’s great support, I was basically able to carry on my normal life through the audit process. My experience with Wall & Associates is one of confidence and success! As you can probably guess, I would recommend Wall & Associates, and I will use them again, should the need arise. Best wishes in your own tax endeavors, Doug L.
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Testimonial
ID
#1515406 Review #1515406 is a subjective opinion of poster.
Location
Marshall, Virginia
Service
Wall And Associates Tax Resolution
Reason of review
Good customer service

Happy that the IRS tax situation has finally been resolved.

Kathleen & I are very happy that the IRS tax situation has finally been resolved and settled. Thank you, Kimberly, for all your expertise and prompt attention to our needs. Wall & Assoc. was timely in their correspondence and always professional in answering questions and concerns. We would highly recommend your professional service to anyone who needs it. Sincerely Yours, Kathleen & Emmett S.
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Testimonial
ID
#1504685 Review #1504685 is a subjective opinion of poster.
Service
Wall And Associates Tax Resolution
Reason of review
Good quality
New Reviewer

Great Teamwork!

I'm a first time business owner and found myself $80k in dept due to mishandling my tax filing and lack of communication with the IRS. Mrs. Brandi Hendricks and the Wall & Associates team help me to suspend incorrect payments and avoid tax liens from the IRS. The process was slow at first. Once I applied myself to help out, I discovered where I was making my mistakes. Brandi and I worked together for quick response and resolution from the IRS. As the result, my tax bill was reduced from $80k to $6k. Thank you Brandi and Wall & Associates for your professional help!
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ID
#1470894 Review #1470894 is a subjective opinion of poster.
Service
Wall And Associates Tax Resolution
Reason of review
Good customer service

Thank You So Much For Your Help

C******a, I wanted to thank you so much for all your help. You went above and beyond helping me. I so much appreciate everything you did. Sinerely, Jody ***
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Testimonial
ID
#1456680 Review #1456680 is a subjective opinion of poster.
Service
Wall And Associates Customer Care
Reason of review
Good customer service

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