Positive Experience with Wall & Assoc

I had been having problems with money I owed the IRS over several years due to economic downturns (I was in the Real Estate and Mortgage Industry) and owed the IRS over $23,000 in back taxes and fines. Through the assistance of Wall & Assoc we did an Offer in Compromise for $460. I paid Wall & Assoc almost $5,000 over more months that I cared to BUT it was due to the IRS moving my file to 3 different locations and starting over every time. Wall and Assoc answered my calls or emails within a few days at most, they handled the IRS's queries expeditiously and to a satisfactory conclusion. I have and will continue to recommend their services to those in similar situations. I would use them again if necessary without hesitation. Jerry L
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ID
#1072224 Review #1072224 is a subjective opinion of poster.
Location
San Jose, California
Service
Wall And Associates Tax Resolution
Reason of review
Good customer service
New Reviewer

LIARS

I have the typical IRS story. IRS putting liens on properties, 3-4 letters a week from the IRS threatening me with everything but jail.

I received a flyer from Wall & Associates about helping solve IRS problems. So I contacted their representative here in Dallas named Chappelle (he actually is from Fort Worth) and made an appointment to meet him regarding slowing down the IRS liens. Well, as it has happened to many others, the first thing was how much money could I come up with to start the process. I had no free money but Chappelle said I could use a credit card.

I put $8,000 on a card and maxed it out, Chappelle watched me look for a card that would take an $8,000 hit and encouraged me to use it as he would immediately (that day) call the IRS agent that had been harrassing me and stop the lien on my business. It never happened. Wall got the money and I still had to deal with the IRS alone. I am not going to stop with this complaint.

I signed all the papers necessary for them to act on my behalf, but learned later Chappelle had "lost" them. What??? I am 77 years young soon to be 78 and I intend to get my money back from Wall & Associates. Who will join me in going after this fraudulent group?

Email me and I will look for a class action attorney. I want to go after their crooked representatives as well.

This nationwide group needs to be stopped ASAP. Email: atlantis.vscott@***.com

Wall And Associates Reply:
Wall & Associates is one of the largest tax representation firms in the country. We serve taxpayers in all 50 states and no matter what the nature of your tax controversy - we have a solution.

We are committed to customer satisfaction and helping our clients put their tax problems behind them.

In review our office would like to apologize for this client’s experience, however we would also like to state that our office has attempted to work with this client in regards to their concerns on several occasions.

In response to the concerns presented we would like to state that we are unaware of any misplaced forms. Our case team began work on this case as instructed by the client when they signed our administrative tax controversy agreement. We did work on this case for a number of months and only asked that we paid for work we performed. This client in response made threats against our company and our office determined that we were not going to be issuing a full refund as this client requested.

If this client as specific concerns regarding their case Wall & Associates remains committed to helping address them. We encourage this client to reach out to us at (800) 989-5911 if they wish to speak with us directly.

To find out a little bit more about Wall & Associates, Inc. and to see what solutions we offer we encourage you to check us out at:
http://wallandassociates.net/

Remember, tax problems are serious business and it pays to have someone knowledgeable and competent on your side. Wall & Associates, Inc. has over 30 years of experience in addressing all manner of tax controversies. By leveraging the power of our experienced staff you can rest assured that you are in safe caring hands and you don’t have to face the IRS alone.


Sincerely,

The Wall & Associates, Inc. Management Team
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ID
#1071858 Review #1071858 is a subjective opinion of poster.
Service
Wall And Associates Tax Resolution
Cons
  • Being lied to and being taken advantage of by company
  • Money pit
  • Did not perform as agreed
Reason of review
Non Performance of Services
Loss
$8000
Preferred solution
Full refund

Extremely reputable and professional company

After receiving numerous unprofessional letters and ads from other companies throughout the years regarding problems that I've had with the IRS, I received a very professional letter that stood apart from the others. I waited a long time before reaching out to them because I was afraid of what I would be getting into. After much deliberation I decided to contact them. I have been so impressed with the people and the company and this has been the best move I've every made. After hiring three tax attorneys previously (which did absolutely nothing) Wall and Associates has helped me in ways that no one else has. Truly, I can't say enough nice things about them based on my experience. My team has and continues to work for me to resolve my issue. They have regular communication with me and I can't thank them enough for all the help that they have given me since I first contacted Wall and Associates.
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ID
#1071823 Review #1071823 is a subjective opinion of poster.
Service
Wall And Associates Tax Resolution
Reason of review
Good customer service

Saved me a ton of money

Wall and Associates saved me over $70,000 due to an accountant losing my taxes for 2 years. They stopped the IRS in their tracks. There was no more threats or letters. They really did a great job. They were very nice and very professional. They are a great organization. Loved dealing with all of them. They even sent a nice gentleman to my home. He told me step by step what they were going to do. They were good at their word. The people I talked to were great, especially Jessica. She would inform me step by step what they were doing. Also every call to the IRS that she made, I was informed. Glad they were there.
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ID
#1062812 Review #1062812 is a subjective opinion of poster.
Service
Wall And Associates Tax Resolution
Pros
  • Worked hard on resolving my case with the irs
  • Saved me over 70000 dollars
Reason of review
Good customer service

Wall and Associates

Initially, I was a little skeptical about engaging in another bout with the IRS, mostly because of a failed round of negotiations with an incompetent firm 18 months earlier. But almost immediately, from the consultation process, I was confident an entirely different outcome was possible. Once I'd met my team, (on the phone), I knew I was in the right hands. While no promises were made up front, whatever uneasiness I might have had, was put to rest quickly as a result of the cordial, but tenacious professionalism of this firm. Their knowledge of the IRC was second to none, trumping even the vaunted IRS. Long story short, my $54,000 tax burden was settled for $100, in just 14 months. If you are considering this avenue, this firm should be your first and only choice!
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ID
#1053175 Review #1053175 is a subjective opinion of poster.
Service
Wall And Associates Tax Resolution
Pros
  • Worked hard on resolving my case with the irs
Reason of review
Good quality
New Reviewer

Wall And Associates - Customer Care Review

Wall and Associates were tops in my opinion. Their experience, customer service and results were great.
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ID
#1050381 Review #1050381 is a subjective opinion of poster.
Service
Wall And Associates Customer Care
Reason of review
Good customer service
New Reviewer

Thank you!

l would like to say thank you. Dale and the other team members were very courteous and proficient in their manner of communications, in depth knowledge of IRS policies and procedures allowed them to negotiate successfully a reasonable resolution. I am very happy with what Wall and Associates did for my tax matter although it did take a lot longer than expected but I would recommend them to anyone that needs the assistance. They were able to remove the lien, they reversed a garnishment on my wages, and settle my federal and state debt and remove penalties and interest. Thank you again Dale and Mandy for all of your hard work!
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ID
#1048513 Review #1048513 is a subjective opinion of poster.
Service
Wall And Associates Tax Resolution
Reason of review
Good customer service

Issues resolved and solution applied

I wasnt happy at first because my assigned agent was not updating me or working in the right direction. I reported it to supervisor. I explained what i wanted and they accommidated me quickly and assigned a great advisor to assist me. She got all of the documents in a spreadsheet got everything in order kept me updated and pretty much had everything solved Within a couple months. I worked with Jessica Smith out of VA. She understood what was needed and helped advise me. Important you get everything you have copied, scanned for the quickest respinse time. She communicated by phone and email. I needed the service as a liaison and someone who can applicate for myself.
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ID
#1047930 Review #1047930 is a subjective opinion of poster.
Reason of review
Good customer service

Review for Jessica Smith

Jessica Smith worked on my tax issues for over a year. She is highly professional and always most courteous. She seems to be very knowledgeable . She is readily available by phone and when not, usually returns calls and e mails within minutes. I have an unusual situation and she has been very patient in explaining its complexities and in helping me secure the necessary documents to help resolve my tax issues. Jessica has bent over backwards to help me beyond the call of duty She obviously is a great asset to Wall & Associates, and I would gladly recommend her to friends or relatives who might encounter tax issues..
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ID
#1047416 Review #1047416 is a subjective opinion of poster.
Service
Wall And Associates Customer Care
Reason of review
Good customer service
New Reviewer

Saved my Company

In 2007, when the financial melt down occurred, I had just completed a 1.3 million spec home that my partner went around me and purchased for the construction loan. I estimate that I lost 150 k +. I had three other homes under construction of which I was able to close one at the end of July, but the others sat for two years. I got behind in all of my financial obligations including my Federal Taxes. I contacted Wall and Associates originally to stop all IRS activity . I was hoping for a payment plan, nothing more. During this time, I had to work out of state so my response to their inquiries was slow. However, they always answered my inquires and pushed foreword my case, resolving any issues and refiling as required. Their resolution of my case saved me at least 100k in taxes, penalties and interest. The resolution gave me a new chance to start over.
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ID
#1046440 Review #1046440 is a subjective opinion of poster.
Location
Richmond, Virginia
Service
Wall And Associates Tax Resolution
Pros
  • Worked hard on resolving my case with the irs
  • Worked hard to resolve my case with the irs
Reason of review
Good quality

Very helpful with tax issue

Saved me over $24,000. Very helpful. They were good representation and I very much appreciated their expertise.
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ID
#1040934 Review #1040934 is a subjective opinion of poster.
Service
Wall And Associates Customer Care
Reason of review
Good customer service

A+++++++

I can not thank you guys enough! True to what they say, kind, explained everything every step of the way A++++++++
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ID
#1040141 Review #1040141 is a subjective opinion of poster.
Service
Wall And Associates Customer Care
Reason of review
Good customer service

Wall And Associates - Tax Resolution Review

I have been a client of Wall & Associates for about 4 years. Jessica Smith has worked very hard on my case. She has gone way above & beyond with communication and service.
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ID
#1037469 Review #1037469 is a subjective opinion of poster.
Service
Wall And Associates Tax Resolution
Reason of review
Good customer service

Wall And Associates Tax Resolution Review

Wall & Associates work hard on your case even when you think things are moving slow. Working with the IRS takes time and patience. All said they get the job done.
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ID
#1036989 Review #1036989 is a subjective opinion of poster.
New Reviewer

IRS Debt

I contacted Wall &Associates due to continued tax notices and I knew I needed to get this taken care of once and for all. My team leader Bryant C**** worked diligently with me for 15 months and though it tried my patience the team worked with my financial situation and never gave up on my case. They remained professional and competent and kept me well informed of the case through e-mails, phone calls and written correspondence the entire time. I am happy to report that the IRS with the help of W&A came to a most positive outcome and I am very appreciative and grateful of all the work W&A did for me. I now have my life back!
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ID
#1036855 Review #1036855 is a subjective opinion of poster.
Location
Richmond, Virginia
Service
Wall And Associates Tax Resolution
Reason of review
Good customer service